TERMS AND CONDITIONS

Please read carefully and be aware of the following:

The following terms and conditions shall apply to all travels organized by TRYers Travel Services Co. or known as TRavelYoung. This includes international or domestic flights from point of origin to final destination, accommodations, tours, transfers, rentals, and the like which have been managed by TRavelYoung. Any arrangements not prepared by TRavelYoung are the ones which we have no responsibility or liability.

Booking Process

Client has the authority to accept or not accept these booking conditions. An agreement will exist upon accepting any duties and after the issuance of our confirmation or voucher whichever is released earlier. Once the booking is already confirmed, 50% of the total Travel Package cost becomes due and payable immediately, while the remaining 50% balance must be paid 3 weeks before the intended travel period. Failure to pay will lead to applicable late payment penalties and charges.

Service Price

Prices are fixed at the time of booking and will not be subject to change, unless otherwise stated. The only exception will be an increase in our operating costs arising as the result of any government action including but not limited to, new or increased taxes such as value added tax.

We reserve the right to change our prices at any time before booking confirmation including promo rates that we may offer from time to time, which may not be the same as those published on this website. Please note that all rates are determined based on the actual travel period, and not the booking date. In some cases, posted rates may expire or become invalid after the booking date and before the actual travel period. In this case, we will confirm and charge the new rate that will be in effect at the time of travel. Kindly refer to travel period range, to confirm validity.

Booking Process

TRavelYoung accepts payment through the following:

Bank Deposit

Please deposit the payments in our bank account with the applicable rate. Upon payment, kindly inform us via SMS (+63 917 410 6099 / +63 929 771 6488) or email (book@travelyoung.ph) of the payment details, preferably with a scanned copy of the payment transaction.

Bank: Bank of the Philippine Islands
Account Name: Tomas Roy C. Velasco / Wyona A. Victoriano
Account Number: 4679-1205-87
Account Type: Savings Account

Bank: Banco de Oro
Account Name: Tomas Roy C. Velasco / Wyona A. Victoriano
Account Number: 281-009-0188
Account Type: Savings Account

PayPal

Signup for a free account and store debit or credit card details more safely and select a card as your default for payment. By using PayPal, there will be an additional charge of 8% on top of your total amount due. Please add this additional charge when you pay using the PayPal system.

Western Union

Western Union is a global leader in money transfer services. It is a trusted name that helps both private and corporate clients send and receive money quickly and reliably. By using Western Union, client will shoulder the applicable rate for documentary stamp.

Receipt of Payment

Upon receipt of down payment, client will receive a sales invoice as proof of payment or an email confirmation. On the other hand, a Travel Voucher with detailed itinerary will be given after paying the remaining balance. Airline tickets will be issued as required.

Late Payment

A client who does not meet his or her payment schedule will have to pay a penalty amounting to PHP 250.00 or more, depending on the length of delay.

Rush Booking

A client who will book at least seven (7) working days before their travel period will be considered as rush booking and will have to pay an additional charge amounting to PHP 250.00 per person or 3% of the total package amount, whichever is higher.

Booking Modifications

If you opt to change your booking details in any way and is deemed acceptable, we reserve the right to charge PHP 150.00 or more per person, per amendment provided that your instructions are provided in writing, and received at least 30 days before to your scheduled departure. Thereafter, booking charges shall apply.

Booking Cancellation

A client may cancel the whole booking or just a portion of it, provided that the cancellation is made in writing to us by the person who made the original booking. However, please note that before the release of Travel Voucher, 30% of the whole payment is NON-REFUNDABLE and after the release of Travel Voucher, whole package becomes NON-TRANSFERABLE and NON-REFUNDABLE.

Airfare Charges

If your Travel Package includes international or domestic air tickets whereby TRavelYoung acts as an agent, then the airline or flight consolidators’ cancellation or amendment charges plus any incidental charges shall apply.

Lodging

As we cannot dictate the day-to-day management of the hotel or resort, it is possible that we may be advised that the reserved accommodation may not be suitable or available upon your arrival. If this happens, we will aim to provide accommodation of at least the same standard, in the same geographic area. If only accommodation of a lower standard is available, then we will refund the difference of the advertised price between the actual accommodation.

Uncontrollable Amendments or Events

In cases where changes may become necessary, we reserve the right to make it at any time. Changes will be informed the soonest possible. You may decide whether or not to accept the said changes, however if you must accept or reject the proposal in writing within 48 hours of notification, we will assume that you have accepted the proposed change. If you do not wish to accept a material change, please refer to the booking cancellation guidelines.

TRavelYoung shall not be liable for any damages whatsoever including, without limitation to:

Termination Cases

We reserve the right in our absolute discretion to terminate your travel should your behavior be such that it is likely in our opinion, to cause distress, damage, annoyance or danger to any other person. In such circumstances, no refund or compensation will be due to you.

Complaints and Feedback

TRavelYoung does its part to make your travel arrangements smooth from start to end. However, if you have a complaint arising out of what we have agreed to provide for you, please let us know immediately for us to have a corrective action.